Exchange & Return

RETURNS & EXCHANGES POLICY

Customer services is always our top priority which is why we have the best return and exchange policy.

  • We readily accept any item for exchange or refund (Not used, with original tags, original packaging and original seals and should not be wearied) within 10 days.
  • Please return goods with return form and mention the reason for returning the items.
  • Customer needs to return the product via traceable delivery i.e. courier or registered post on his own expense to our address.
  • Exchange Voucher of the product value will be given to the customer asking for an exchange.
  • Customer can have refund of any purchased product within 15 days of time.
  • Delivery Charges will not be refunded.
  • All refund requests will be processed within 5 days after receiving the returned products.
  • All returns should be sent to Italiano Store Adjacent Al-Fahad Gym, Kohinoor One Plaza, Jaranwala Rd, Faisalabad.
  • For further queries and clarifications, please contact us at +92 3-20-86-64-403 (12 PM to 8 PM)
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